Your Initial Consultation

Not knowing what to expect can be daunting and can mean prolonging or even preventing you from booking in to get your injury, ache or pain seen to. We don’t want this to be a barrier to you not getting better. As a result, we want to give you an insight as to what to expect from your initial consultation and beyond.

We pride ourselves on a comfortable and friendly, yet professional clinical experience. To help ensure you have a great experience with us and get the best results possible we will talk you through each step of your recovery and be there to ensure you’re progressing as expected.

For more information, please read on so you know what to expect from Allsports Therapy, and what we will expect from you as our patient.

Call 07515 174 462 to arrange your initial consultation.

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What to expect at your first visit to Allsports Therapy

Our Injury Clinic is located on the first floor in Results Health Club, on Alton High Street. Access to the facility is via stairs at the front and rear of the building.

If arriving by car, car parking is available out the back of the clinic in the Lady Walk’s Car Park. This operates on a pay-and-display basis.  We recommend having two hours, giving time to arrive early and extra time at the end should your appointment over-run.

If accessibility is problematic, due to travel arrangements or due to the stair access into the clinic,  please discuss this with the clinic manager upon your initial call to discuss what options are available to you.

Upon arrival to your initial consultation, please check in with the gym reception. Your Therapist will come and greet you when they become available. Please arrive 5 minutes prior to your appointment time if possible so that we can collect your details on our Patient Personal Record form. This will help maximise the time you spend with your therapist.

You can print and fill out this form directly from the website and bring it with you if you so wish.

Download Form

Please note: If you are under 16 years of age, you will need a parent/guardian to accompany you. If you are over 16 and would like a friend/family member to accompany you, please feel free to do so. We may be able to arrange a chaperone to come in with you to your treatment should you wish but please request this in advance and prior to your appointment as we cannot guarantee availability on the day.

A few things you can do to prepare for your appointment…

  1. Make a list of the symptoms you’re experiencing and that has caused you to make the appointment. You may wish to include other ‘odd’ symptoms that have also come on since.
  2. Think back to when your symptoms started and make a list of any changes that may have occurred in your life at the time that may be of interest (e.g. change in work, running trainer, exercise regime etc.)
  3. Make a list of medical conditions, allergies and medications that you have.
  4. Make a list of any questions that you want to ask at this stage.
  5. Consider what goals you would like to achieve from your sessions.

Our therapists are registered with their respective governing bodies...

Accreditations

Therapy Clinic Initial Consultation

Your initial consultation will begin with a conversation with your therapist to discuss your case and your needs. Following this, a physical examination will be performed which will enable our therapists to form a working diagnosis. This will be explained to you, along with your recommended treatment options and an idea of expected outcomes.

We always try and allocate enough time to enable us to provide some form of treatment within this first session. This is accompanied by valuable advice so that you can help yourself progress day to day.

An hour is allocated for this initial session.  We would expect you to bring shorts and, for females, a strap top. This is because your therapist will likely need to inspect the area of injury, as well as other joints that may be contributing to your condition.

Please feel free to ask your therapist questions about your condition or the treatment you are receiving at any time and they will be happy to answer any questions you have.

If your therapist feels treatment is not appropriate for your condition or if further investigations are required, they will discuss this with you. They will then recommend what they deem the most beneficial options for you.

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Personal Training Initial consultation

Your initial consultation will start with a discussion between you and your trainer, whereby they will determine your current activity levels, interests and training and fitness goals.

Your trainer will then take you through a thorough examination whereby they will be analysing your physical condition by means of a low intensity fit (VO2 Max) test, blood pressure, weight, body fat percentage, hydration levels, circumference measurements and postural & biomechanical analysis.

Together you and your trainer will form a training plan that fits into your daily schedule, maximising your chances of achieving your health and fitness goals.

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Why chose Allsports Therapy as your go-to clinic

Tailored to you

Treated by skilled therapists

Our Therapists are all degree-trained with years of post-qualification experience.

Skilled therapists

Hands-on approach

We use manual therapy, along with exercise therapy, sports massage etc. to ensure we are getting to the route of the problem

Feeling whole lot better

Ensure results based on the goals set by you

We not only aim to get you better quickly, but aim to give you long-term strategies to help keep you pain & injury free.

What our customers say…

Cancellation Policy

If you are unable to make your appointment, where possible please give your therapist at least 24 hours notice. This is so that your appointment can potentially be offered to another patient.

If you do not provide 24 hours notice or do not attend your scheduled appointment, you may be charged 50% of your appointment cost. We would prefer this not to be the case and would however much rather treat you or rearrange your appointment so please contact your therapist as soon as you know you can’t make your appointment.

If you do not have your therapist’s contact details, please contact the clinic on 07515 174462.

Frequently Asked Questions

This is not always an easy answer and often depends on the practitioner rather than the profession. For musculoskeletal conditions, both Physiotherapists and Sports Therapists provide full assessments to assist in understanding your condition.  Both professions will then provide appropriate interventions and prevention strategies based on the outcome of your assessment.

At Allsports Therapy, our Sports Therapists and Physiotherapist work much the same. You can  expect to be treated with the same approach and techniques.

Please get in touch if you are unsure who you need to see and we will discuss with you your options. Some of our team members have specialisms that are suited to certain types of injuries or populations. We will ask you some questions to help ensure you are recommended to the practitioner who would be most suited to treating you.

Absolutely! We aim to put you in control of your condition. It is imperative that your therapist helps you to understand the reasons as to why you have the pain you do and will guide you on specific strategies to help optimise your recovery.

Please ensure you work closely with them as the key to overcoming your condition will be a combination of their treatment along with your adherence to the advice and guidance.

Our patients are all self-funding. There are a number of reasons as to why we tend not to take on referrals from private medical insurers, which we would be happy to discuss with you.

We are more than happy to issue receipts following your appointment, upon receipt of payment, should you wish to claim this back through various means.

We accept payment in the form of card, cash, cheque or BACS transfer.